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Help
Answers to the questions we get most, a way to check on a booking, and a way to reach us if you would rather just ask.
Type your booking reference, or the mobile number and name you booked with. We will show you where it stands, what is paid, and anything still to do.
Scan the QR we gave you at the studio and your gallery opens on its own. Lost it? Open it with your gallery code and PIN instead.
Open my galleryPick a package and a time on our booking page. No account needed. We confirm within 24 hours, and you will see the status update once we do.
We photograph in our home studio. We send the exact address and a pin once your session is confirmed.
Whatever feels like you. Solid colours and soft textures photograph beautifully. Bring a second outfit if you would like some variety, there is room to change.
Yes. Message us as early as you can and we will find you another date.
Usually a few days after your session. You get a private gallery you can view and download from anywhere, and we hand you a QR at the studio that opens it.
GCash, bank transfer, or cash at the studio. We will walk you through it once your date is confirmed, and your booking page always shows what is paid and what is left.
It is on the confirmation screen when you send your request, and in the email that follows. It looks like BK-2026-00042-K7QX. Type it into Check on my booking above and it opens your booking. Lost it? Your name and mobile number work just as well.
Your gallery stays up for a few weeks, and the exact date is in your delivery email. Download your favourites while it is open and they are yours for good.
If your question is not up there, just ask. Email or Messenger, whichever you prefer.
We are around Tue-Sun, 9am-6pm, and answer within a day.
Or write to us here